We currently ship only to the United States (all 50 states). Unfortunately, international orders are not available at this time.

• Orders are processed within 1 business day (excluding weekends & holidays).
• During peak seasons (holidays, sales), processing may take longer.

We offer the shipping options below. Timeframes are estimates and not guaranteed.

*Note: Delivery times depend on the shipping carrier and destination.*

• Some items (e.g., aerosols, liquids) may have shipping restrictions based on carrier or destination.
• We are not liable for delays due to customs, weather, or carrier issues.

Once your order ships, you’ll receive a confirmation email with a tracking number.

For assistance, contact info@opulentiashop.com.

• If a package is returned as undeliverable (due to an incorrect address), you will be responsible for reshipping costs.
• If a package is lost in transit, contact us within 3 days for investigation.

Inspect your package upon delivery. If items are damaged or missing, notify us within 24 hours with photos/videos for resolution.

Please ensure your shipping address is correct at checkout. We cannot modify addresses after an order is processed.

For shipping-related questions, reach us at:

📧 Email: support@opulentiafragrance.com
📞 Phone: 914-361-5436
🕒 Email Support: 24 Hours
🕒 Phone Hours: Mon–Fri, 9:00am–10:00pm

This policy is subject to change. By purchasing from OPULENTIA, you agree to this shipping policy.