Return Policy

Return & Exchange Policy

Shop with confidence — every purchase is backed by our 30-Day Return and Hassle-Free Exchange Guarantee.

🛡️ Our Promise ⌄

At OPULENTIA, your satisfaction is our top priority. We stand behind every product we sell and guarantee that all items are 100% authentic.

Our goal is to make your shopping experience simple, secure, and stress-free.

↩️ Easy Returns (30 Days) ⌄

If you’re not completely satisfied with your purchase, you may return it within 30 days of delivery for a full refund.

  • Items must be unused, unopened, and in original packaging
  • All original tags, boxes, and accessories must be included
  • Proof of purchase (order number or receipt) is required
Please note: For hygiene and authenticity reasons, we cannot accept returns of items that have been opened, sprayed, or used.
🔁 Free Exchanges ⌄

Need a different fragrance or product? No problem! We offer free exchanges within 30 days of delivery.

  • Item must be in original, unused condition
  • Exchanges are processed after we receive and verify the return
If your requested exchange item is out of stock, you may choose a full refund or store credit.
💳 Refunds ⌄

Refunds are issued to your original payment method once your return is received and inspected.

Please allow 3–5 business days for the refund to appear in your account.

🚚 Return Shipping ⌄
  • Returns due to damage, defect, or incorrect items are 100% free — we cover shipping both ways
  • Other returns (e.g., change of mind) may require the customer to cover return shipping
We recommend using a trackable shipping method to ensure safe delivery.
💬 Need Help? ⌄

Our support team is always here to help.

Email: support@opulenti afragrance.com
Phone: 914-361-5436
Website: www.opulentiashop.com

Shop confidently knowing your satisfaction and trust mean everything to us.

OPULENTIA — authentic designer fragrances for less.